Núvols

Welcome to Núvols. These Terms of Service ("Terms") govern your use of the nuvols.app website, our free validation tools, and our e-commerce integrations (SaaS and plugins). By accessing or using our services, you agree to these Terms.

1. The Service

Núvols provides tools to help merchants integrate their WooCommerce or PrestaShop stores with Agentic Commerce protocols (such as Google's UCP and OpenAI's ACP).

• • Free Validator: Our UCP/ACP testing tool is free to use. You agree to only test stores and feeds you have the right to access.
• • SaaS Integration: Our paid plans sync your product catalog and orchestrate AI-initiated checkouts.
• • Third-Party Platforms: We provide the technical bridge, but we do not guarantee that your store will be approved for AI shopping by third-party platforms (e.g., Google or OpenAI), as they operate their own waitlists and compliance checks.

2. Account & Security

If you connect your store to our SaaS, you must provide accurate business information. You are responsible for keeping your API credentials and HMAC shared secrets secure. You must notify us immediately of any unauthorized use of your account.

3. Merchant Responsibilities

As a merchant using Núvols to sell products via AI agents, you agree that:

• • You have the legal right to sell the products in your catalog.
• • You will fulfill orders placed by AI agents on behalf of buyers just as you would any other website order.
• • You will maintain a legally compliant privacy policy, return policy, and terms of sale on your storefront.
• • You will not use our service to sell illegal goods, bypass platform safety policies, or transmit malware.

4. Data Privacy & DPA

Your privacy and the privacy of your buyers are paramount. Our use of your personal data is governed by our Privacy Policy.

Data Processing Agreement (DPA): If you use our SaaS, you act as the Data Controller for your buyers, and Núvols acts as your Data Processor. Our Data Processing Addendum (DPA) is hereby incorporated into these Terms by reference. By using the SaaS, you accept the DPA.

5. Fees and Payment

If you subscribe to a paid tier, you agree to pay the stated fees. Subscriptions are billed in advance on a recurring basis. You may cancel at any time, but we do not offer refunds for partial billing periods unless required by law.

6. Intellectual Property

Each party retains all right, title, and interest in its own intellectual property.

• • You own your Merchant Data — your product catalog, orders, customer information, store content, and trademarks. You grant Núvols a non-exclusive, worldwide, royalty-free licence to process Merchant Data solely as necessary to provide the Services, for the duration of your subscription.
• • We own the Services — the nuvols.app website, software, protocol implementations, documentation, and trademarks.

Neither party gains any rights to the other's intellectual property beyond the licences expressly granted in these Terms. We will not use Merchant Data to train AI models, resell your catalog, or publicly feature your store without your written consent.

7. Disclaimer of Warranties

Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the reliability, availability, or fitness for a particular purpose of the service. We do not warrant that the service will be entirely free of errors or interruptions.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Núvols (and its owner) shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, arising out of your use of the service. In no event shall our total liability exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Indemnification

• • By Merchant. You will defend, indemnify, and hold harmless Núvols from any third-party claim arising out of (i) your products, content, or catalog data; (ii) your breach of these Terms; or (iii) your violation of applicable law.
• • By Núvols. We will defend, indemnify, and hold harmless you from any third-party claim that the Services, as provided and used in accordance with these Terms, infringe that third party's intellectual property rights.

The indemnified party must promptly notify the indemnifying party of the claim, give the indemnifying party sole control of defence and settlement (without compromising the indemnified party's rights), and cooperate reasonably. Indemnification is the indemnified party's sole remedy for such third-party claims, and is subject to the Limitation of Liability in Section 8.

10. Termination

You may terminate this agreement at any time by disconnecting the Núvols plugin and closing your account. We reserve the right to suspend or terminate your access immediately if you violate these Terms, abuse the API, or engage in fraudulent activity. Upon termination, your data will be deleted in accordance with our Privacy Policy.

11. Governing Law and Jurisdiction

Núvols is a sole entrepreneurship based in Spain. These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Province of Valencia, Spain.

12. Changes to these Terms

We may update these Terms occasionally. If we make material changes, we will provide at least 30 days' notice via email or your merchant dashboard. Continued use of the service after changes take effect constitutes your acceptance of the new Terms.

Contact

For questions about these Terms, please contact us via the form on our About page.